diff --git a/frappe/email/receive.py b/frappe/email/receive.py
index cd3e7b64e4..63ea9d5787 100644
--- a/frappe/email/receive.py
+++ b/frappe/email/receive.py
@@ -427,7 +427,7 @@ class Email:
 			if encoding:
 				decoded += part.decode(encoding)
 			else:
-				decoded += part.decode('utf-8')
+				decoded += safe_decode(part)
 		return decoded
 
 	def set_content_and_type(self):