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feat(Communication): set avg response time in parent

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This commit is contained in:
Rucha Mahabal 2020-06-05 13:33:08 +05:30
parent 64eefec009
commit d899b1a9a2
1 changed files with 26 additions and 1 deletions
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27
frappe/core/doctype/communication/communication.py
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@ -448,13 +448,16 @@ def update_parent_document_on_communication(doc):
# if status has a "Replied" option, then update the status for received communication
if ('Replied' in options) and doc.sent_or_received=="Received":
parent.db_set("status", "Open")
parent.status = "Open"
parent.flags.ignore_mandatory = True
parent.save()
apply_assignment_rule(parent)
else:
# update the modified date for document
parent.update_modified()
update_mins_to_first_communication(parent, doc)
set_avg_response_time(parent, doc)
parent.run_method('notify_communication', doc)
parent.notify_update()
@ -465,3 +468,25 @@ def update_mins_to_first_communication(parent, communication):
if parent.meta.has_field('first_responded_on') and communication.sent_or_received == "Sent":
parent.db_set('first_responded_on', first_responded_on)
parent.db_set('mins_to_first_response', round(time_diff_in_seconds(first_responded_on, parent.creation) / 60), 2)
def set_avg_response_time(parent, communication):
if parent.meta.has_field("avg_response_time") and communication.sent_or_received == "Sent":
# avg response time for all the responses
communications = frappe.get_list("Communication", filters={
"reference_doctype": parent.doctype,
"reference_name": parent.name
},
fields=["sent_or_received", "name", "creation"],
order_by="creation"
)
if len(communications):
response_times = []
for i in range(len(communications)):
if communications[i].sent_or_received == "Sent" and communications[i-1].sent_or_received == "Received":
response_time = round(time_diff_in_seconds(communications[i].creation, communications[i-1].creation), 2)
if response_time > 0:
response_times.append(response_time)
if response_times:
avg_response_time = sum(response_times) / len(response_times)
parent.db_set("avg_response_time", avg_response_time)