diff --git a/frappe/desk/form/load.py b/frappe/desk/form/load.py
index 55d57a0a82..e6f735e9d7 100644
--- a/frappe/desk/form/load.py
+++ b/frappe/desk/form/load.py
@@ -202,11 +202,13 @@ def get_versions(doc):
 
 @frappe.whitelist()
 def get_communications(doctype, name, start=0, limit=20):
+	from frappe.utils import cint
+
 	doc = frappe.get_doc(doctype, name)
 	if not doc.has_permission("read"):
 		raise frappe.PermissionError
 
-	return _get_communications(doctype, name, start, limit)
+	return _get_communications(doctype, name, cint(start), cint(limit))
 
 
 def get_comments(
@@ -253,7 +255,7 @@ def get_point_logs(doctype, docname):
 	)
 
 
-def _get_communications(doctype, name, start=0, limit=100):
+def _get_communications(doctype, name, start=0, limit=20):
 	communications = get_communication_data(doctype, name, start, limit)
 	for c in communications:
 		if c.communication_type == "Communication":
diff --git a/frappe/public/js/frappe/form/footer/base_timeline.js b/frappe/public/js/frappe/form/footer/base_timeline.js
index af07b1cb95..d7ae78d748 100644
--- a/frappe/public/js/frappe/form/footer/base_timeline.js
+++ b/frappe/public/js/frappe/form/footer/base_timeline.js
@@ -82,6 +82,18 @@ class BaseTimeline {
 		items.forEach((item) => this.add_timeline_item(item, append_at_the_end));
 	}
 
+	add_timeline_items_based_on_creation(items) {
+		items.forEach((item) => {
+			this.timeline_items_wrapper.find(".timeline-item").each((i, el) => {
+				let creation = $(el).attr("data-timestamp");
+				if (creation && new Date(creation) < new Date(item.creation)) {
+					$(el).before(this.get_timeline_item(item));
+					return false;
+				}
+			});
+		});
+	}
+
 	get_timeline_item(item) {
 		// item can have content*, creation*,
 		// timeline_badge, icon, icon_size,
@@ -90,6 +102,7 @@ class BaseTimeline {
 		timeline_item.attr({
 			"data-doctype": item.doctype,
 			"data-name": item.name,
+			"data-timestamp": item.creation,
 		});
 		if (item.icon) {
 			timeline_item.append(`
@@ -114,6 +127,23 @@ class BaseTimeline {
 		if (item.id) {
 			timeline_content.attr("id", item.id);
 		}
+
+		if (item.append_load_more) {
+			timeline_item.append(
+				`<div class="timeline-load-more">
+					<button class="btn btn-default btn-sm btn-load-more"><span>${__(
+						"Load More Communications"
+					)}</span></button>
+				</div>`
+			);
+		}
+
+		timeline_item.find(".btn-load-more").on("click", async () => {
+			let more_items = await this.get_more_communication_timeline_contents();
+			timeline_item.find(".timeline-load-more").remove();
+			this.add_timeline_items_based_on_creation(more_items);
+		});
+
 		return timeline_item;
 	}
 }
diff --git a/frappe/public/js/frappe/form/footer/form_timeline.js b/frappe/public/js/frappe/form/footer/form_timeline.js
index 5514693c05..4d2b8e8a1c 100644
--- a/frappe/public/js/frappe/form/footer/form_timeline.js
+++ b/frappe/public/js/frappe/form/footer/form_timeline.js
@@ -193,7 +193,7 @@ class FormTimeline extends BaseTimeline {
 		return view_timeline_contents;
 	}
 
-	get_communication_timeline_contents() {
+	get_communication_timeline_contents(more_items) {
 		let communication_timeline_contents = [];
 		let icon_set = {
 			Email: "mail",
@@ -201,7 +201,8 @@ class FormTimeline extends BaseTimeline {
 			Meeting: "calendar",
 			Other: "dot-horizontal",
 		};
-		(this.doc_info.communications || []).forEach((communication) => {
+		let items = more_items ? more_items : this.doc_info.communications || [];
+		items.forEach((communication) => {
 			let medium = communication.communication_medium;
 			communication_timeline_contents.push({
 				icon: icon_set[medium],
@@ -214,9 +215,34 @@ class FormTimeline extends BaseTimeline {
 				name: communication.name,
 			});
 		});
+
+		if (communication_timeline_contents.length >= 20) {
+			communication_timeline_contents[
+				communication_timeline_contents.length - 1
+			].append_load_more = true;
+		}
+
 		return communication_timeline_contents;
 	}
 
+	async get_more_communication_timeline_contents() {
+		let more_items = [];
+		let response = await frappe.call({
+			method: "frappe.desk.form.load.get_communications",
+			args: {
+				doctype: this.doc_info.doctype,
+				name: this.doc_info.name,
+				start: this.doc_info.communications.length,
+				limit: 20,
+			},
+		});
+		if (response.message) {
+			this.doc_info.communications.push(...response.message);
+			more_items = this.get_communication_timeline_contents(response.message);
+		}
+		return more_items;
+	}
+
 	get_communication_timeline_content(doc, allow_reply = true) {
 		doc._url = frappe.utils.get_form_link("Communication", doc.name);
 		this.set_communication_doc_status(doc);
diff --git a/frappe/public/scss/desk/timeline.scss b/frappe/public/scss/desk/timeline.scss
index a99f2648e8..187fc4bc6c 100644
--- a/frappe/public/scss/desk/timeline.scss
+++ b/frappe/public/scss/desk/timeline.scss
@@ -95,6 +95,11 @@ $threshold: 34;
 		.timeline-badge {
 			@include timeline-badge(var(--timeline-item-icon-size))
 		}
+		.timeline-load-more {
+			margin-left: calc(var(--timeline-item-left-margin) + var(--padding-sm));
+			width: var(--timeline-content-max-width);
+			text-align: center;
+		}
 
 		.timeline-message-box {
 			.content {